88pkr Privacy Policy

1. Who We Are

88pkr ("88pkr", "we", "us", "our") operates the online casino and sports betting platform accessible at 88pkr.app and any associated mobile-optimised interfaces (collectively, the "Platform"). 88pkr is the data controller responsible for the personal information collected through the Platform.

This Privacy Policy applies to all users of the 88pkr Platform, including registered account holders and visitors who have not yet created an account. It should be read alongside the 88pkr Terms & Conditions and Responsible Gaming policy, both of which are incorporated by reference.

2. Personal Data We Collect

88pkr collects the following categories of personal data from users, depending on how they interact with the Platform:

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where self-disclosed by a User in connection with a responsible gaming request (e.g., a self-exclusion request citing a gambling problem).

3. How We Use Your Personal Data

88pkr uses the personal data it collects for the following purposes:

• Account Management: To create, maintain, and administer your 88pkr account, including authentication and password reset processes.
• KYC & Compliance: To verify your identity, age, and eligibility to use the Platform in compliance with applicable anti-money laundering and responsible gaming obligations.
• Payment Processing: To process deposits from and withdrawals to your verified Pakistani payment methods (JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, USDT).
• Platform Delivery: To provide access to cricket betting markets (including PSL), live casino games, slots, the Tower game, and virtual casino content.
• Security & Fraud Prevention: To monitor login activity, detect anomalous transactions, prevent unauthorised access, and identify prohibited conduct such as multi-accounting or bonus abuse.
• Customer Support: To respond to support queries, investigate complaints, and maintain records of support interactions.
• Responsible Gaming: To enforce deposit limits, self-exclusion requests, and age-gating measures that protect vulnerable users.
• Platform Improvement: To analyse aggregate usage data and improve the functionality, content, and performance of the 88pkr Platform.
• Marketing (where consented): To send promotional offers, bonus notifications, and cricket betting market alerts to Users who have opted in to marketing communications. You may withdraw consent at any time via the support team.

4. Legal Basis for Processing

88pkr processes your personal data on the following legal bases:

• Contractual Necessity: Processing required to deliver the services described in the 88pkr Terms & Conditions — account management, payment processing, game delivery.
• Legal Obligation: Processing required to comply with anti-money laundering regulations, KYC obligations, and responsible gaming requirements mandated by applicable licensing and regulatory frameworks.
• Legitimate Interests: Processing carried out for fraud prevention, platform security, and aggregate analytics that improve the service, provided such processing does not unduly override individual rights.
• Consent: Marketing communications and non-essential cookies, which are only processed where you have given explicit consent. Consent may be withdrawn at any time without affecting the lawfulness of prior processing.

5. KYC & Identity Verification

Know Your Customer ("KYC") verification is a mandatory process at 88pkr. It requires submission of your CNIC (Computerised National Identity Card) and may include a live selfie or selfie-with-document step for identity confirmation. KYC data is processed for the following purposes only:

• Verifying that you are who you claim to be and that you meet the minimum age requirement of 18+.
• Confirming that withdrawal payment methods belong to you and match the identity on record.
• Fulfilling anti-money laundering and counter-terrorism financing screening obligations.

KYC documents are stored securely using encryption at rest and are accessible only to authorised compliance personnel within 88pkr. They are not used for any commercial profiling or marketing segmentation purposes. Copies of KYC documents are retained for the period required by applicable compliance obligations and then securely deleted.

Pakistani users should be aware that their CNIC data is treated as highly sensitive. 88pkr will never share CNIC data with any third party except where legally compelled by a court order or competent regulatory authority.

6. Cookies & Tracking Technologies

88pkr uses cookies and similar tracking technologies on the Platform. Cookies are small text files stored on your device that help the Platform function correctly and allow us to understand how it is used.

• Essential Cookies: Required for login session management, security tokens, and core Platform functionality. These cannot be disabled without breaking the Platform.
• Performance Cookies: Used to collect aggregate, anonymised data about how users navigate the Platform — page load times, most-visited sections, error rates. No personally identifiable information is included.
• Preference Cookies: Store user settings such as language preferences and display configurations.
• Analytics Cookies: Where consented, 88pkr may use analytics tools to measure engagement across Platform sections including cricket betting, PSL markets, live casino, and slots lobbies.

You may control non-essential cookies through your browser settings. Note that disabling certain cookies may affect Platform functionality. 88pkr does not use cookies to serve third-party advertising or pass browsing data to advertising networks.

7. Data Sharing & Third Parties

88pkr does not sell, rent, or trade personal data. We share personal data only in the following limited circumstances:

• Payment Processors: Transaction data is shared with JazzCash, Easypaisa, HBL, UBL, Meezan Bank, Bank Alfalah, and USDT processors solely to complete deposit and withdrawal instructions. Each provider operates under its own privacy framework.
• Game Software Providers: Minimal session data (e.g., bet amounts, game identifiers) is shared with licensed game studios (e.g., Evolution Gaming, Pragmatic Play, PG Soft) to deliver live and RNG game content. These providers are contractually prohibited from using this data for any purpose other than game delivery.
• KYC/AML Service Providers: Identity documents may be processed by a contracted third-party KYC verification service. These providers operate under strict data processing agreements and are prohibited from retaining or repurposing KYC data.
• Legal & Regulatory Authorities: 88pkr will disclose personal data to competent law enforcement, regulatory, or judicial authorities where required by law, court order, or regulatory directive — and only to the minimum extent required.
• Business Successors: In the event of a corporate restructure, merger, or acquisition, user data may be transferred to the successor entity, subject to equivalent data protection obligations being assumed by that entity.

All third-party service providers engaged by 88pkr are required to process personal data only as instructed and to maintain appropriate security standards. 88pkr does not transfer personal data to countries without adequate data protection frameworks without implementing appropriate safeguards.

8. Data Retention

88pkr retains personal data for as long as is necessary for the purposes described in this Policy and to comply with applicable legal obligations. The following general retention periods apply:

• Active Account Data: Retained for the duration of the account relationship and for a minimum of five (5) years following account closure, to meet anti-money laundering record-keeping requirements.
• KYC Documents: Retained for a minimum of five (5) years from the date of submission or from the date of the last transaction, whichever is later. Securely deleted thereafter unless a legal hold applies.
• Transaction Records: Retained for a minimum of five (5) years following the date of the transaction.
• Support Communications: Retained for up to three (3) years from the date of the communication, or longer where relevant to an ongoing dispute.
• Marketing Preferences: Retained until consent is withdrawn, plus a reasonable period thereafter to demonstrate compliance with the withdrawal request.

Where data is no longer required, 88pkr applies secure deletion or anonymisation procedures to ensure it cannot be recovered or attributed to an individual.

9. Data Security

88pkr implements technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between user devices and 88pkr servers.
• Encryption at rest for sensitive data including KYC documents, financial records, and authentication credentials.
• Hashed password storage — 88pkr never stores passwords in plaintext.
• Role-based access controls limiting access to personal data to authorised personnel only, on a need-to-know basis.
• Regular security assessments and penetration testing of Platform infrastructure.
• Automated anomaly detection for login activity and transaction monitoring.

No data transmission over the internet or electronic storage is completely secure. While 88pkr takes all reasonable steps to protect your data, we cannot guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights, 88pkr will notify affected users without undue delay in accordance with applicable notification obligations.

10. Your Data Rights

Subject to applicable law, 88pkr users have the following rights with respect to their personal data. To exercise any right, contact the 88pkr support team via live chat or at [email protected].

• Right of Access: You may request a copy of the personal data 88pkr holds about you.
• Right of Rectification: You may request correction of inaccurate or incomplete personal data held in your 88pkr account.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to overriding legal retention obligations (e.g., AML record-keeping).
• Right to Restriction: You may request that 88pkr restrict processing of your data in certain circumstances — for example, while the accuracy of data is disputed.
• Right to Data Portability: Where processing is based on consent or contract, you may request a machine-readable copy of data you have provided to 88pkr.
• Right to Object: You may object to processing carried out on the basis of legitimate interests. You may also withdraw marketing consent at any time.

88pkr will respond to verified data rights requests within 30 days. Requests may require identity verification before processing to prevent unauthorised disclosure of data.

11. Children's Privacy

The 88pkr Platform is strictly intended for users aged 18+. 88pkr does not knowingly collect, process, or retain personal data relating to individuals under the age of 18. Age is verified as part of the mandatory KYC process. If 88pkr becomes aware that personal data has been collected from a minor, it will take immediate steps to close the account and securely delete all associated data. If you believe a minor has created an account on the 88pkr Platform, please notify us immediately at [email protected].

12. Changes to This Privacy Policy

88pkr may update this Privacy Policy from time to time to reflect changes in applicable law, regulatory guidance, or Platform practices. The "Last Updated" date at the top of this page will be revised accordingly. Where changes are material, 88pkr will provide reasonable advance notice via on-screen notification or communication to your registered contact method. Continued use of the Platform following publication of an updated Privacy Policy constitutes acceptance of the revised terms. If you do not accept the updated Policy, you should cease using the Platform and request account closure.

13. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or to the processing of your personal data by 88pkr, please contact our Data Protection team through the following channel:

Email: [email protected]

Live Chat: Available 24/7 via the 88pkr Platform

We aim to acknowledge all privacy-related enquiries within 5 business days and to provide a full response within 30 calendar days. Where a request is complex or involves a large volume of data, we may extend this period by a further 30 days, with prior notification provided.